When are you allowed to use a handheld mobile phone while driving a commercial vehicle?

Using a handheld mobile phone while driving a commercial vehicle is strictly regulated to ensure safety on the road. The correct scenario where you are allowed to use a handheld mobile phone is when calling emergency services. When you're in a situation that presents an immediate threat to safety, such as an accident, medical emergency, or hazardous condition, the law allows this action.

This is crucial because it prioritizes the safety of the driver, passengers, and others on the road. It’s acknowledged that being able to quickly connect with emergency services can be pivotal in life-threatening situations.

In contrast, using a mobile phone for purposes such as communicating with passengers or adjusting a GPS navigation system while driving is not permitted, as these activities can distract the driver from operating the vehicle safely. Additionally, being parked at a rest area does not permit the use of a handheld device for operating while the vehicle is in motion, and such activities should only be performed when the vehicle is safely parked.